Terms of service

Terms of Service

Effective Date: March 1st 2025

Welcome to Peppr Beauty! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our site or purchasing our products, you agree to these Terms. If you do not agree, please refrain from using our services.

1. General Information

Peppr Beauty (“Company,” "we," "us," or "our") provides beauty products for sale through our website. These Terms apply to all users of our site, including customers, vendors, and browsers.

2. Eligibility

To use our services, you must be at least 18 years old or have parental/guardian consent. By using our website, you confirm that you meet this requirement.

3. Orders and Payment

  • All prices are listed in AUD and include applicable GST where required under Australian law.

  • We reserve the right to modify product pricing at any time.

  • Payments are processed securely through third-party payment processors. We do not store payment details.

  • Orders are subject to acceptance, and we reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Orders are processed within 1-2 business days.

  • Shipping times may vary based on location and carrier.

  • Peppr Beauty is not responsible for delays or lost packages once the order has been shipped.

  • We comply with Australian Consumer Law regarding delivery guarantees and obligations.

5. Returns & Refunds

  • Due to the nature of our products, all sales are final unless required by Australian Consumer Law.

  • If you receive a defective or incorrect item, please contact us within 7 days of receipt for assistance.

  • Where required by law, we will offer a refund, exchange, or repair for products deemed faulty.

6. Intellectual Property

All content on our website, including images, logos, product descriptions, and branding, is owned by or licensed to Peppr Beauty. You may not reproduce, distribute, or use our content without permission.

7. User Conduct

By using our website, you agree not to:

  • Violate any Australian laws or regulations.

  • Use our products for unlawful or unauthorized purposes.

  • Interfere with the security of our website.

  • Submit false or misleading information.

8. Limitation of Liability

Peppr Beauty is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability is limited to the amount paid for the product in question, except as required by Australian Consumer Law.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Your continued use of our services constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of New South Wales.

11. Contact Information

If you have any questions about these Terms, please contact us at [Insert Contact Email].

Thank you for choosing Peppr Beauty!

12. SMS Consent

By consenting to [ pepprbeauty ]’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at [ hello@pepprbeauty.com.au ] for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy  [ https://www.pepprbeauty.com.au/policies/privacy-policy ]  to determine how we collect and use your personal information.